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** COVID19 UPDATE 26/10/2020 **

As Covid 19 makes the headlines again with the number of cases rising, we wanted to reassure people we are doing everything possible to protect both you and our teams, whilst continuing to give you and your horse our very best service possible.
We are asking all clients attending both appointments at the hospital and when we visit your yard to wear a mask and to adhere to the 2m social distancing where possible. Clients who have booked a visit by one of our ambulatory team will receive a text to remind them to keep to 1 person per horse, to open gates, have passports ready and to maintain to social distancing where safe to do so. 
Anyone attending appointments at the hospital, we have reception set up safely but ask you to make sure to keep to ‘one in, one out’, to wear masks and use the hand sanitiser available on arrival. I’m afraid we are unable to invite you into the hospital or barns to observe examinations or visit in-patients at this time, but for certain procedures, such as lameness work ups, we are happy for one person per horse to observe any outdoor investigations, as long as they are wearing a mask and adhere to social distancing. For any procedures we need to take your horse inside to do (such as ultrasound scans or nerve blocks), we will ask if you could return to your car / lorry while we carry out the procedure. We shall then advise you when we are ready to continue investigations outside. If you would prefer to drop your horse off to the clinic for the day for an investigation, we are very happy to accommodate this and we will keep in close contact with you via telephone while we undertake the investigations.
We are doing our absolutely best to minimise any disruption, but we have already had team members off at short notice, either self-isolating or awaiting Covid tests for their children.  We will do everything possible not to re-arrange appointments, but sadly there may be some circumstances where there will be no other option. Therefore, please bear with us and if we do have to re-arrange, we will try to reschedule as soon as possible.
Thank you to all our clients for being understanding at this difficult time. Please stay safe and well and if you have any concerns with your horse, but are unsure if you need a visit from a vet, do not hesitate to contact the office and one of our vets would be happy to speak to you.