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** COVID19 UPDATE 03.11.2020 **

As Covid 19 makes the headlines again with a second lockadown on the way, we wanted to reassure people we are doing everything possible to protect both you and our teams, whilst continuing to give you and your horse our very best service possible. Once we have the latest guidance from our governing bodies, we shall update further with any restrictions or services we will have to postpone.

In the mean time, we would ask if you could follow the below guidance to help keep you and our teams as safe as possible:

  • We are asking all clients attending both appointments at the hospital and when we visit your yard to wear a mask and to adhere to the 2m social distancing where possible
  • Clients who have booked a visit by one of our ambulatory team will receive a text to remind them to keep to 1 person per horse, to open gates, have passports ready and to maintain to social distancing where safe to do so. 
  • Anyone attending appointments at the hospital, we have reception set up safely but ask you to make sure to keep to ‘one in, one out’, to wear masks and use the hand sanitiser available on arrival. We will not be able to invite you into the hospital, barns or yard areas to observe examinations or visit in-patients at this time
  • All clients will be met in the car park and horses taken from you there.

We are doing our absolutely best to minimise any disruption, but we have already had team members off at short notice, either self-isolating or awaiting Covid tests for their children.  We will do everything possible not to re-arrange appointments, but sadly there may be some circumstances where there will be no other option. Therefore, please bear with us and if we do have to re-arrange, we will try to reschedule as soon as possible.

Thank you to all our clients for being understanding at this difficult time. Please stay safe and well and if you have any concerns with your horse, but are unsure if you need a visit from a vet, do not hesitate to contact the office and one of our vets would be happy to speak to you.