Bell Equine Veterinary Clinic - Emergency Contact Information
Bell Equine Emergency Contact Information
The reception team is always available to help you during office hours on 01622 813700.
If you have an emergency at any other time, please still call the office on the usual number 01622 813700.
You will then be given 2 options:
Press 1 to have your call diverted directly to our pager service who will contact the duty vet for you.
Press 2 to leave a non-urgent message, which our receptionists will respond to during working hours the following day.
Please stay by the phone and one of our vets will ring you back within 10 minutes. Try to keep the line clear until we contact you. If the vet does not call you within 10 minutes, please call 01622 813700 again and the pager service will contact the vet again.
As we are a specialist referral hospital, there is always someone on site. If you are coming directly to the hospital, please ring first as we may be dealing with other emergency cases. The hospital electric security gates are closed from 8pm to 6am and you will need to ring the gate phone (07890 568564) to gain entrance.
For general enquiries and all visits, ring 01622 813700
For hospital appointments and referrals, contact Anna Greensmith on 01622 813700 selecting option 2 for the hospital.
For account queries, contact 01622 813700 selecting option 3 for accounts or contact Jenny Forbes on 01622 816036
As Autumn arrives and we all start to wonder just which rug we need …. we also need to think about worming!! In particular whether or not your horse has Tapeworm!
If you are on our Horse Health Programme (HHP), a tapeworm saliva test is included in your programme (along with faecal worm egg count tests and an Autumn wormer). Those of you who have previously been part of the scheme, may have noticed in your recent renewal pack that we now ask you to request this test for your horse. The main reason for this is to encourage them to be carried out at the appropriate time of year (and so they don’t get lost!). The barcode sent with the test is linked to that specific horse, so it is important it is used on the horse it is registered to, otherwise we may link results to the wrong horse!
The ideal time of year for testing is September / October so we are asking our HHP clients to email their request for the tapeworm saliva test to firstname.lastname@example.org. Once we have the results through from the test, we can send out the most appropriate Autumn wormer out for your horses’ annual worming. Do please send any queries you may have regarding any aspect of HHP to this email address and as always, if you have any other questions or wish to join, please call the office on 01622 813700 or see our USEFUL INFO section, where you will be able to find more details on HHP.
If you are not part of our HHP scheme but wish to test your horse for tapeworm this Autumn, you are welcome to contact us at any time to purchase one for your horse.
To order your HHP tapeworm saliva test during Septemeber and October, please email email@example.com