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COVID19 UPDATE:

 

CORONAVIRUS UPDATE - 24.03.2020:

As per government and RCVS guidelines, as of this point we are offering EMERGENCY and ESSENTIAL CARE ONLY

We have vets on hand who are very happy to speak to you to offer advice and guidance if you have any concerns.

For horses that require essential care, we are able to help. All other routine and non-essential appointments will need to be postponed for now. 

This is a rapidly changing situation and we are expecting further guidance from the government and the RCVS over the next 24 - 48 hours and we will update clients as soon as we are able.

HERE is the most up to date statement from the RCVS (Royal College of Veterinary Surgeons).

Update regarding vaccination:

We have had lots of queries regarding vaccination during the next 3 weeks of 'lock down'. 

During this 3 week period, we are ONLY able to offer EMERGENCY and ESSENTIAL VETERIARY CARE. Vaccination of horses is extremely important, but not always urgent. We believe that whilst this important work usually needs to be done, but during this unprecedented time, the vaccination of a proportion of horses can reasonably be postponed for a short period, in the interests of protecting human health.

We are in discussion with and receiving regular updates from the RCVS and our professional bodies BEVA & the BVA. The situation is developing rapidly and we will update clients as promptly as we can as more information becomes available.

One thing to keep in mind with regards to flu vaccination; one of the main causes of transmission of a disease such as equine flu is the movement of horses. With all competition on hold and no un-essential movement (of both humans and horses), this limits the risk enormously.

We do understand how concerning this time is and we are awaiting updates and further guidance from the government, our regulators, professional associations and governing bodies of equestrian sport, which we shall pass on as soon as we receive it. 

We also of course understand the potential financial implications of having to re-start vaccination courses and are exploring ways that this can be mitigated.

We are always on the end of a phone and if you have any concerns please do not hesitate to contact us on 01622 813700

 

CORONAVIRUS UPDATE - 19.03.2020:

With school closures and therefore reducing staffing levels, our absolute priority is to ensure we can provide emergency care, both for horses at home and those that need to be hospitalised.

We are sure you'll understand that this will lead to some changes to our service and we may need to postpone a number of routine visits - if that is the case, we will be in contact. Lab results such as worm egg counts and blood tests may also take a little longer to be reported.

Please respect that vets will keep visits brief and will be following the government guidance of keeping a 2 metres distance of you whenever it is possible. Please also restrict numbers of people at the appointment to 1 person per horse - both on yards and at the clinic. If you are self-isolating please let us know and we will make provisions for you if your horse needs to be seen.

From next week, as necessary, we will trial a limited number of telemedicine appointments. Rather like visits these will be booked via reception and put in the vets diary. You can email in pictures or videos prior to the call and if there is the correct technology available, we can do so via a video call. The vet will then call you at the pre-booked time to discuss your horse.
We have very strict rules from our governing body, the RCVS, regarding prescribing to horses we have not seen BUT, these are unusual times and they have issued guidance to help us ensure continued animal welfare. The charge for these "virtual visits" will be £30 at the time of booking and if the vet feels a visit is still required, this will be credited from that call out. Clearly there are only certain cases that this will work for, but hopefully it will alleviate the pressure on the ambulatory vets who are still able to do some visits.

Please can you all consider when your horse is next due a vaccination and get this booked a little further in advance to help us with diary scheduling.

With regards to visits to the hospital, we are restricting appointments / visits to in-patients to 1 person per horse. Please come through reception to announce your arrival, use the hand sanitiser on arrival and departure and follow guidance from our team.  

 

CORONAVIRUS UPDATE - 17.03.2020:

Please be aware that we are open and running a FULL emergency service, but as the situation changes there will be some changes to routine appointments.

Coronavirus-COVID-19 is a concern for everyone and many people are wondering what this means for them and their pets. 

There is no evidence of animals becoming unwell or transmitting the human COVID-19 strain. COVID-19 poses minimal risk to the majority of the population. However, we are introducing some basic measures in the interests of the wellbeing of our clients, their pets and our colleagues:

  • Please inform us immediately if you have any of symptoms associated with Covid19: persistent cough, high temperature or are in a situation where you or your family may need to self isolate, and we will re-book your appointment at an appropriate time
  • Please use hand sanitiser or hand-washing facilities upon entering the practice.
  • For routine appointments, where possible, please keep to one person per horse.
  • Team members will not greet or introduce themselves with a handshake and please try to observe the recommemded 2 meters social distancing.
  • Please continue to follow NHS advice found HERE.

If you are unsure as to how urgently you may need to see a vet, we are always happy to give advice over the phone, so if you have concerns, please call 01622 813700 and we will ask a vet to call you back.

For more information, visit the website for the World Organization for Animal Health.